OUTDOOR AND CITYLIFE BACKPACKS AND ACCESSORIES
Shipping costs based on shopping and area:
• Shipments to Italy and Europe: if the order does not exceeds € 100,00, the shipment cost is € 10,00.
• Shipments to Italy and Europe: if the order exceeds € 100,00, the shipment will be free
• Shipments in non-European territories: the shipment will cost € 30,00 You will receive your Abiuno within a maximum of 10 working days!
If once your order arrives you are no longer convinced of the model or color, you can replace it by following these steps:
• check that the product is in the same condition in which you received it, with a tag: please keep it in its original packaging until you have made your decision. Refunds and exchanges will only be made if the product is in perfect condition: it must be clean, unused and odor-free.
Check all these conditions:
• send an exchange goods request to info@abiuno.it, specifying the model and color of the product to be replaced and the model and color with which you want to replace it.
• send by post or courier to the address: Via Porta San Giovanni, 28, 05100 Terni, specifying the recipient ABIUNO
• once we have made sure that the product you have shipped is in its original condition, we will proceed to ship the replacement product to you within 10 working days.
* the exchange of goods can be made only once
If for any reason you decide that you no longer want the product you ordered, you can be refunded without specifying the reason, no later than 10 working days from the delivery date, by following these steps:
• check that the product is in the same condition in which you received it, with a tag: please keep it in its original packaging until you have made your decision. Refunds and exchanges will only be made if the product is in perfect condition: it must be clean, unused and odor-free
• send a refund request to info@abiuno.it • send by post or courier to the address: Via Porta San Giovanni, 28, 05100 Terni, specifying ABIUNO as the recipient • once we have made sure that the product you have shipped is in its original condition, we will proceed with the refund.
We try to create high-quality, strong and durable products, so if something goes wrong we feel like we have let you down. To make amends, we will repair any manufacturing defects free of charge or provide a credit note for the equivalent cost of the product.
Follow these steps:
• take a picture of the product where you think an intervention is necessary and send it to info@abiuno.it
• send by post or courier to the address: Via Porta San Giovanni, 28, 05100 Terni, specifying the recipient ABIUNO
• we will proceed with the repair and return the product to you within 10 working days.
I have read and declare to accept the TERMS AND CONDITIONS